How does it work?

Designated Drivers of Alaska will provide a professional chauffeur to drive your car and get both you and your car home safely and affordably.  Our driver will operate your vehicle with you as a passenger, and we send a second chase car to return our driver back to the pick up point.


How do I schedule a ride home?

Scheduling your ride home couldn’t be easier.  Simply give us a call (830-SAFE), or send an email: reservations@ddalaska.com or make your reservation online.  We will get back with you via cell phone or text message to confirm the pick-up date, time and fare.


How do I find you when it comes time for my ride?

If you made an advance reservation, we will text you approximately one hour before the scheduled pick-up time to confirm your ride.  When we arrive at your location, we will text or call to get your vehicle description and we’ll meet you at your vehicle.


What happens when you pick me up?

We'll need to see your drivers license, vehicle registration and proof of insurance.  We will also do a quick safety and seat belt check, and we'll have you sign a liability waiver.  Then you close your eyes, click your heels together three times, and say, "There's no place like home," plant yourself in the passenger seat, sit back, enjoy the ride, and before you know it, you and your car will be home safe and sound.


How do I pay for a ride?

Cash.  You will pay the driver at the time of pick-up.  If you prefer, you may purchase Gift Certificates in advance, from this very website.  Gift certificates make great birthday presents or stocking stuffers!  Save money by purchasing in blocks of 5 or 10, then use them yourself or give them to your friends. 


How much does a ride cost?

The fee for most destinations within the Anchorage area is $40.  For distances greater than ten miles from the point of pick-up, there is a $2.00 per mile surcharge.  Passengers dropped off at additional locations along the way are $5.00 each. 


Do I need to make an advance reservation?

Advance reservations are recommended to make sure we have drivers available at your desired pick-up time.  We realize that often you may not decide you need a ride until you are well into the evening, and we can usually accommodate you on relatively short notice.  Just keep in mind that spur of the moment requests are based on driver availability, so there could be a bit of a wait.  Our busiest time is between 1 and 3 AM.  Please contact us at least 30-60 minutes prior to your desired pickup time.


Can I change the time or pick-up location, or cancel after I make the reservation?

Sometime plans change.  All we ask is that you notify us at least an hour prior to the scheduled pick-up time if you need to change the time or location, or if you need to cancel the ride.


What are your hours of operation?

Drivers are standing by during our regular dispatch time: Friday, Saturday and Sunday evenings from 9:00 P.M. until 3:00 A.M.  We can generally accommodate your needs on days or times outside of our regular hours –simply contact us well in advance to make sure we have drivers available.


What if I live outside of Anchorage?

Our normal pick-up and delivery area is within the Anchorage bowl.  We are happy to accommodate you with service to Eagle River, Girdwood, or the Mat-Su Valley, just keep in mind that there will be an additional mileage surcharge.


How many passengers can be dropped off on my way home?
We are happy to pick-up and deliver as many additional passengers as can fit safely and legally in your vehicle.  There is a modest $5.00 surcharge for each additional destination.  If there are multiple delivery destinations, you and your vehicle will be dropped off last.


Is a driver gratuity included in my fee?
A driver gratuity is not included in the quoted fare.  Please feel free to show your appreciation to the driver if you are satisfied with his or her service.


What is your availability for special events, weddings, parties or daylight hours pick-ups?
Simply contact us in advance with your requests, and we are happy to provide drivers outside of our normal dispatch hours.


Are your drivers qualified?
Our professional drivers pride themselves on their prompt and courteous service.  They have all undergone background and driving record checks, and have no criminal records or DUIs.

 

           

Copyright 2010, Designated Drivers of Alaska, LLC