How
does it work?
We provide a professional driver to get both you and
your car home safely and affordably. Our driver will operate
your vehicle and you ride as a passenger. A second chase car follows to
pick up our driver.
How do I schedule a
ride home?
Scheduling your ride home couldn’t be easier.
Simply give us a call at 830-SAFE (830-7233). If you
prefer, send an email to: reservations@ddalaska.com
or make your reservation online at www.ddalaska.com,
and we will get back with you via phone or email to confirm the pick-up
date, time and fee.
How do I find you
when it comes time for my ride?
When we arrive, we will text or call to get your
vehicle location and we’ll meet you at your car.
What happens when
you pick me up?
We'll need to see your driver’s license, vehicle
registration and proof of insurance. We will also do a quick
safety and seat belt check, and we'll have you sign a liability
waiver. Then you close your eyes, click your heels together
three times, and say, "There's no place like home," plant
yourself in the passenger seat, sit back and enjoy the ride.
Before you know it, you and your car will be home safe and sound.
How do I pay for a
ride?
Card,
cash or check. You will pay the driver at
the time of pick-up. If you prefer, you may purchase
Gift Certificates in advance. Gift certificates make great
birthday presents or stocking stuffers! Save money by purchasing in
increments of 5 or 10, then use them yourself or give them to your
friends.
How much does a
ride cost?
The fee for most destinations within the Anchorage
area is $40. For distances greater than ten miles from the point
of pick-up, there is a modest $2.00 per mile surcharge. Passengers
dropped off at additional locations along the way are $5.00 each.
Do I need to make
an advance reservation?
Advance reservations are recommended to make sure we
have drivers available at your desired pick-up time. We realize
that you may not decide you need a ride until you are well into the
evening, and we can usually accommodate you on relatively short
notice. Just keep in mind that spur of the moment requests are
based on driver availability, so there could be a bit of a wait. Our
busiest time is between 1 and 3 AM, so plan accordingly and please
contact us at least 30 minutes prior to your desired pickup time.
Can I change the
time or pick-up location, or cancel after I make the reservation?
We understand that sometime plans change. All we
ask is that you notify us at least an hour prior to the scheduled
pick-up time if you need to change the time or location, or if you need
to cancel the ride.
What are your hours
of operation?
9:00 P.M. to 3:00 A.M. Drivers are standing by on
Fridays, Saturdays and Sundays during those hours. During the week,
please contact us prior to 10:00 PM if you foresee needing a ride that
evening so we can make sure to have drivers available.
What if I live
outside of Anchorage?
Our normal pick-up and delivery area is within the
Anchorage bowl. We are happy to accommodate you with service to
Eagle River, Girdwood, or the Mat-Su Valley, just keep in mind that
there will be an additional mileage surcharge.
How many passengers
can be dropped off on my way home?
We are happy to pick-up and deliver as many additional
passengers as we can safely and legally fit in your vehicle. There
is a $5.00 surcharge for each additional destination. If there are
multiple delivery destinations, you and your vehicle will be dropped off
last.
Is a driver
gratuity included in my fee?
A driver gratuity is not included in the quoted
fare. Please feel free to show your appreciation to the driver if
you are satisfied with his or her service.
Can you
provide service for special events like weddings or parties or during
daylight hours pick-ups?
Of course we can! Simply contact us in advance
with your requests, and we are happy to provide drivers outside of our
normal dispatch hours.
Are your
drivers qualified?
Our drivers all pride themselves on their prompt,
courteous and professional service. They have all undergone full
background and driving record checks.